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Support > Email > Netscape (4.7)

How do I set up my Netscape browser for email?

If you would like to configure Netscape mail to download your POP email, please follow the directions below. You will need the following information:

A POP email account which you have have setup in your control panel (eg: [email protected])

1. Open the Netscape browser and click on Edit-->Preferences... The following screen should be displayed:


2. Under Category on the left hand side of the screen open the Mail & Newsgroups folder. The important sub-categories to configure are Identity and Mail Servers. The other sub-categories under Mail & Newsgroups are optional, and you may fill them out later to customize certain settings. Let’s start with Identity by clicking on this setting.

3. Under Your name place the name you would like to appear as the friendly name - the name attached to your email address that will displayed in the "From" field along with your email address. e.g.: John Smith [[email protected]]

4. You need not enter a Reply-to address unless you want people to reply to an email address different that [email protected].

5. The categories Organization and Signature File are optional - this is where you may enter your company, ID files, or electronic business cards.

6. Now you are finished with the Identity setting. We can now move onto the Mail Servers setting.

7. In this setting we configure both incoming (POP) and outgoing (SMTP) mail servers. Click on Mail Servers and the following screen will be generated:

8. Under Incoming Mail Servers click on Add and the screen below will be generated.

9. Enter your incoming mail server (mail.yourdomain.com) under Server Name. You will find this information on your Welcome To jjsolutions.ie message that you received when you first secured your account. In our example, the POP server is mail.mydomain.com.

10. Under Server Type select “POP3 Server” instead of "IMAP Server".

11. Under User Name place the email address for which you are configuring the account with a % sign instead of the @ symbol. In our example it is "sales%yourdomain.com."

12. Check the Remember password field if you do not wish to re-enter your password each time Netscape checks for new mail.

13. Select the box at Check for new mail every ___ and then specify the number of minutes between mail checks. If you do not select this box, new mail will not appear until you click Get Msg or the Inbox icon on the component bar of Netscape Messenger. Check the Automatically download any new messages field if you wish this to be the case when downloading email.

14. Click OK.

15. The next step is to configure the Outgoing Mail Server.

16. Under Outgoing mail (SMTP) server you should enter 'mail.yourdomain.com'.

17. Under Outgoing mail server user name place the email address for which you are configuring the account. E.g. [email protected].

18. You should be finished with your Netscape Mail configuration. Click OK to confirm the profile that you have set up.

19. You may check your messages and verify that you have correctly configured Netscape Mail by clicking on Messenger under the Communicator Netscape menu category. Once Messenger is open you may click on Get Msg and key in the password for the POP email account. Netscape will then download the mail from our mail server, and you may begin to send and receive email using the Netscape Mail POP client.

If, for any reason, you are unsuccessful retrieving email when clicking on Get Msg, please double check your settings as the problem most likely lies in using:

  • a misspelled username and password or
  • an incorrect incoming mail server.